Automotive Technical Support Specialist

5 days ago


Livonia, Michigan, United States QUESTAR Full time
Job Summary

We are seeking a highly motivated and experienced Technical Support Professional to join our team at Questar Auto Technologies. As a Global Technical Services Engineer, you will play a crucial role in providing top-notch technical assistance to our customers worldwide.

Estimated Salary: $80,000 - $110,000 per year.

About the Role
  • Provide expert technical support to customers via various channels, including phone, email, and ticketing systems.
  • Analyze and troubleshoot complex technical issues related to our software and hardware products.
  • Collaborate with internal teams, including R&D, engineering, and customer operations, to ensure seamless support experiences.
  • Maintain up-to-date knowledge of our products, features, updates, and best practices to effectively assist customers.
Requirements
  • Bachelor's degree in a related field or equivalent work experience.
  • Minimum 3 years' experience as a Technical Support Engineer in a global environment.
  • Fluent English and Spanish language skills.
  • Experience working in the automotive industry is highly desirable.
What We Offer
  • A dynamic and supportive work environment.
  • Cutting-edge technologies and innovative solutions.
  • Opportunities for professional growth and development.


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