Service Cashier/Receptionist
2 weeks ago
Service Cashier/Receptionist - BMW Sacramento
Location: Sacramento, CA
Position Overview:
The role involves providing essential administrative and clerical support to the Service Department. The ideal candidate will embody a positive attitude and a commitment to customer satisfaction.
Key Responsibilities:
- Maintain a welcoming and professional demeanor while greeting customers.
- Process customer transactions accurately, including cash, checks, and credit card payments.
- Issue receipts and manage cash drawer reconciliations on a daily basis.
- Address customer inquiries regarding services and products, ensuring a high level of service.
- Handle customer complaints with professionalism and direct them to the appropriate personnel when necessary.
- Provide clerical support across departments as required.
- Assist with switchboard operations and manage incoming calls efficiently.
- Deliver messages accurately and promptly to the relevant parties.
- Support the business office with various tasks as time permits.
Qualifications:
- Strong communication skills.
- Self-motivated with the ability to collaborate within a team.
- Exceptional customer service abilities.
- Organizational skills and proficiency in computer applications.
- Valid driver's license with a clean record.
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