Service Cashier/Receptionist

2 weeks ago


Sacramento, California, United States The Niello Company Full time

Service Cashier/Receptionist - BMW Sacramento

Location: Sacramento, CA

Position Overview:

The role involves providing essential administrative and clerical support to the Service Department. The ideal candidate will embody a positive attitude and a commitment to customer satisfaction.

Key Responsibilities:

  1. Maintain a welcoming and professional demeanor while greeting customers.
  2. Process customer transactions accurately, including cash, checks, and credit card payments.
  3. Issue receipts and manage cash drawer reconciliations on a daily basis.
  4. Address customer inquiries regarding services and products, ensuring a high level of service.
  5. Handle customer complaints with professionalism and direct them to the appropriate personnel when necessary.
  6. Provide clerical support across departments as required.
  7. Assist with switchboard operations and manage incoming calls efficiently.
  8. Deliver messages accurately and promptly to the relevant parties.
  9. Support the business office with various tasks as time permits.

Qualifications:

  • Strong communication skills.
  • Self-motivated with the ability to collaborate within a team.
  • Exceptional customer service abilities.
  • Organizational skills and proficiency in computer applications.
  • Valid driver's license with a clean record.


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