Operations Specialist for Payment Processing

7 days ago


Jersey City, New Jersey, United States BCForward Full time
Job Summary

We are seeking a highly skilled Operations Specialist to join our team in Jersey City, NJ. As an integral part of our payment processing department, you will be responsible for processing various currency payment instructions in accordance with Firm policy and procedure.

Responsibilities:

  • Enter and verify manual payment instructions or repair and verify automated instructions in a fast-paced deadline-driven environment while ensuring standards of quality and controls are met.
  • Process and research payment instructions in the Keystone system, as well as respond to internal inquiries from Account Executives and internal areas.
  • Demonstrate excellent communication and teamwork skills, providing exceptional customer service and working collaboratively with colleagues to achieve shared goals.
  • Identify and escalate potential risks, ensuring all instructions are processed accurately and on time while adhering to BBH policies and procedures.

Requirements:

  • Able to work effectively in a fast-paced deadline-driven environment, prioritizing tasks and managing multiple projects simultaneously.
  • Strong organizational and time management skills, with ability to meet deadlines and adapt to changing circumstances.
  • Excellent communication and interpersonal skills, with ability to build strong relationships with colleagues, clients, and external partners.
  • Detail-oriented and able to maintain high levels of accuracy in processing payment instructions.

What We Offer:

  • A competitive hourly rate of $26 per hour.
  • The opportunity to work with a dynamic team of professionals in a collaborative and supportive environment.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A positive and inclusive company culture that values diversity, equity, and inclusion.


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