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Firearms Retail Specialist
2 months ago
The Firearms Sales Consultant is tasked with welcoming customers, facilitating sales, and ensuring successful transactions. A thorough understanding of the 4473 form is essential, alongside ongoing training to maintain up-to-date product knowledge and market insights. This role requires the ability to educate clients across various experience levels and to effectively promote memberships, products, and range services.
PRIMARY RESPONSIBILITIES
Achieving Sales Goals
1. Provide exceptional service to multiple customers simultaneously.
2. Meet or surpass established sales targets.
3. Comply with all applicable federal and state regulations during transactions.
4. Ensure a safe and healthy shopping environment.
5. Organize and maintain inventory while prioritizing loss prevention.
Operational Standards
1. Adhere to all billing and point-of-sale protocols.
2. Maintain cleanliness and safety in the sales area and range.
3. Address safety concerns promptly and effectively.
4. Possess a comprehensive understanding of firearms, products, and services available.
5. Facilitate client access to the range within established guidelines.
Building Relationships
1. Foster collaborative and supportive relationships within the organization.
2. Develop and maintain positive interactions with customers.
Key Qualifications· In-depth knowledge of ATF regulations related to firearm sales and transfers.
· Extensive understanding of firearms.
· Ability to educate individuals with varying levels of firearm experience.
· Capability to stand for extended periods while engaging with customers.
Requirements:Must be at least 21 years of age.
EDUCATION
A high school diploma is preferred.
EXPERIENCE
Prior experience in firearms retail, sales, or general retail is advantageous.
Note:
All employees are expected to stay informed about product knowledge and market trends. Customer service is prioritized over other tasks. This job description provides a summary of typical responsibilities and is not an exhaustive list of all possible duties. Responsibilities may vary based on business needs.