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Hotel Cleanliness Specialist
2 months ago
JOB SUMMARY:
Ensure the highest standards of cleanliness and organization throughout the hotel premises.
JOB RESPONSIBILITIES
- Maintain and enhance the cleanliness and aesthetic appeal of the hotel lobby, corridors, public restrooms, and communal spaces.
- Conduct thorough cleaning of designated areas within the hotel.
- Prepare and tidy meeting rooms for various functions.
- Oversee the cleanliness of external areas surrounding the hotel, including pathways and staircases.
- Provide housekeeping supplies to guest rooms as requested by the Front Desk or Supervisor.
- Warmly greet every guest encountered in hallways, the lobby, or public spaces with appropriate salutations.
- Respond promptly and courteously to guest inquiries and requests.
- Notify the Supervisor regarding any lost and found items.
- Collaborate effectively with team members to achieve daily objectives.
- Adhere to protocols for entering and exiting guest accommodations.
- Follow all safety guidelines when handling cleaning agents, ensuring no chemical mixtures occur.
- Return keys and communication devices to the Housekeeping Department at the end of the shift.
- Work safely to prevent injuries to oneself, colleagues, or guests.
- Maintain the organization and cleanliness of Room Attendants' storage areas, guest facilities, and hotel amenities.
- Identify and report safety hazards to the Department Supervisor immediately.
- Perform additional tasks as assigned or required.
- Arrive at work punctually and in proper uniform.
- Exhibit good personal hygiene practices.
- Maintain accountability for keys issued for job responsibilities.
Team Collaboration:
Must effectively communicate and cooperate with fellow staff members to complete daily assignments.
MINIMUM QUALIFICATIONS
- High school diploma or equivalent.
- Strong organizational and time management abilities.
- Ability to convey and receive information clearly.
- Detail-oriented with a focus on accuracy and efficiency.
- Capacity to work collaboratively as part of a team.
- Willingness to work flexible hours, including weekends and holidays.