Customer Service Team Lead
3 weeks ago
Rainbow Shops - Corp is seeking an experienced Store Assistant Manager to oversee store operations and lead a team of retail sales workers. This role offers opportunities for growth and development in a fast-paced environment.
Key Responsibilities:
- Supervise and Train Team Members: Oversee daily store activities, adjust schedules as needed, and provide training to ensure high-quality customer service.
- Drive Sales Growth: Analyze sales trends, develop strategies to increase revenue, and track progress.
- Excellent Communication Skills: Resolve customer complaints, respond to inquiries, and maintain a positive store atmosphere.
- Strong Leadership Qualities: Foster a collaborative work environment, promote teamwork, and encourage employee growth and development.
To succeed in this role, you will need:
- A strong background in retail or customer service, with previous supervisory experience.
- The ability to thrive in a fast-paced environment, adapting to changing circumstances and priorities.
- Exceptional written and verbal communication skills, with the ability to build rapport with customers and colleagues.
- Strong leadership qualities, with a focus on employee development and growth.
In return for your expertise, we offer:
- A competitive salary range of $65,000 - $85,000 per year, depending on experience.
- A comprehensive benefits package, including medical, dental, vision, 401(k), paid time off, and weekly pay.
- The opportunity to work in a dynamic, rapidly growing organization with a strong commitment to employee development and career advancement.
- A supportive team environment, with a focus on collaboration and mutual respect.
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