Customer Service Ambassador

5 days ago


Plainfield, New Jersey, United States Mary Kraft HR Full time

Job Title: Customer Service Ambassador

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador in Union, NJ.

Estimated Salary: $45,000 - $55,000 per year, depending on experience

About the Role:

The successful candidate will be responsible for providing exceptional customer service, resolving issues, and answering inquiries related to products and services.

Responsibilities:

  • Handle customer complaints and provide solutions
  • Provide product information and specifications
  • Troubleshoot and resolve technical issues
  • Document customer interactions and update records
  • Maintain knowledge of products and services

Requirements:

  • Previous experience in customer service or call centers
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Reliable transportation

About Us:

Mary Kraft HR is a family-owned business with over 33 years of experience partnering with industry-leading companies. We offer a range of benefits, including medical, dental, vision, and 401K.



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