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Mainframe System Support Specialist

1 month ago

Atlanta, Georgia, United States Apidel Technologies Full time
Job Overview

As a Mainframe System Support Specialist at Apidel Technologies, you will play a critical role in ensuring the availability and functionality of mainframe applications to meet business needs. Your primary objective will be to minimize application downtime through proactive monitoring and prompt issue remediation.

Key Responsibilities

  • Ensure mainframe applications are always available and functioning properly
  • Minimize application downtime through proactive monitoring and prompt issue remediation
  • Detect, log, and resolve system disruptions while minimizing impact on business operations
  • Document known issues and resolutions
  • Support ad-hoc reporting needs for business stakeholders

Deliverables and Milestones

  • Maintenance/Production issues pertinent to system deliverables
  • Maintain the quality of system functions, processing, and reporting for end users
  • Documenting the current system for conversion purposes
  • Assisting in documenting workflows and data quality and conversion rules for the new system

Modernization and Data Cleansing

  • Assist in determining practical solutions to business and programming problems during Driver Services conversion
  • Data cleansing, e.g., CT300 licenses, registration suspensions, public acts, etc.

Criteria for Completion and Miscellaneous Requirements

  • All deliverables are subject to peer review, supervisor approval, and business acceptance
  • No special requirements for this project