Assistant Manager

3 weeks ago

Athens, Georgia, United States KnitWell Group Full time
About Us

We're a leading plus-size fashion brand that's been empowering women for over 120 years. Our inclusive community values all sizes, shapes, and people. If you believe in the power of clothes to create confidence and self-expression, you'll thrive here.

Assistant Manager Overview

As an Assistant Manager, you'll lead our diverse and inclusive culture, driving exceptional associate and client engagement. Your key responsibilities include:

  • Leading activities to achieve store goals, including financial objectives, client service, talent management, operational controls, asset protection, and safety
  • Operating as the Manager on Duty in the absence of another Manager
We Value Our People

We prioritize our associates' growth and well-being. As an Assistant Manager, you'll:

  • Lead with integrity and demonstrate care for all associates
  • Support talent management, including recruiting, hiring, training, development, performance management, recognition, retention, and succession planning
  • Assist in filling positions with qualified talent and develop internal bench strength
  • Partner with the Store Manager to recognize opportunities and adjust strategy to align with business demands
We Love Our Customer

You'll represent our brand by adhering to our 'Dress Your Best' guidelines and articulating current trends in every client interaction. Your responsibilities include:

  • Educating associates on marketing initiatives, lifestyle concepts, and product knowledge
  • Creating a culture that inspires and empowers the team to consistently exceed client expectations
  • Ensuring business is driven by each segment with the Roles Leader program
We Win As A Team

We foster a culture that values diversity, transparency, and courageous leadership. As an Assistant Manager, you'll:

  • Foster a culture that embraces diversity in thought, background, and experience
  • Demonstrate transparency and influence in a courageous and respectful way to drive strategy and results
  • Ensure all communications are shared with the appropriate audience
We Take Action and Own Our Results

You'll drive operational excellence, lead by example, and set the standard for a high-performing culture. Your responsibilities include:

  • Using the Brand Guide to support visual updates and maintain visual merchandising standards
  • Partnering with the Store Manager to recognize opportunities and adjust strategy to align with business demands
  • Managing controllable expenses and complying with Asset Protection policies and practices
We Innovate and Learn Fast

We encourage innovative solutions and a test-and-learn culture. As an Assistant Manager, you'll:

  • PUSH for innovative solutions that bring originality to the organization
  • Embrace change and lead teams with a sense of urgency and agility
  • Set strategies for the team that promote a test-and-learn culture
Qualifications

We're looking for someone with:

  • Strong communication, supervisory, and customer service skills
  • 6 months to 1 year of specialty retail experience, preferably in a selling environment
  • Prior management experience is preferred
  • Technology proficiency and strong business acumen
  • A flexible schedule to meet the needs of the business, including evening, weekend, and holiday shifts

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