Assistant Manager LOFT

2 weeks ago

Athens, Georgia, United States KnitWell Group Full time
About Us

At KnitWell Group, we're passionate about empowering women to express their authentic selves through fashion. Our brand, LOFT, is dedicated to creating modern, feminine, and versatile clothing that makes women feel confident and beautiful.

Job Overview

We're seeking an experienced Assistant Manager to join our team at LOFT. As a key member of our store operations team, you'll play a vital role in delivering exceptional client service, driving sales, and ensuring the smooth operation of our store.

Responsibilities
  • Provide exceptional client service, ensuring that every customer has a positive and memorable experience.
  • Assume the Manager on Duty role when the Store Manager is not on the floor, overseeing store operations and making key decisions.
  • Drive sales by proactively managing the client experience, utilizing tools to ensure a client-focused team environment, and communicating store metrics and individual performance to motivate associates.
  • Coach associates on client interactions and performance to maximize productivity and capture client opportunities.
  • Perform opening and closing procedures, including opening and closing registers, opening checklists, bank deposits, and other tasks as needed.
  • Utilize reports to make effective merchandising decisions and style the store to Division standards.
  • Ensure optimal coverage and productivity in all areas of the store through scheduling and completing daily tasks to ensure store operations run smoothly and meet all ANN INC. standards and guidelines.
Requirements
  • Client Service: Ensure that the client remains the top priority while balancing required tasks and overall store operations.
  • Store Operations and Organization: Ability to organize, delegate, prioritize assignments, and meet deadlines.
  • Merchandising: Knowledge of visual standards and techniques, and ability to implement and maintain within ANN INC.'s guidelines.
  • Accuracy: Ability to handle cash and provide change without error, and prepare nightly deposit as necessary.
  • Communication: Communicate effectively with Clients, Members of Management, Business Partners, and Store Associates.
  • Schedule: Flexibility in scheduling to meet the needs of the business, including evening and weekend shifts.
  • Physical: Ability to lift and carry up to 20 pounds occasionally, and maneuver effectively around sales floor, stock room, and office.
Education and Experience
  • Minimum Requirements: High School Diploma or GED.
  • Minimum six months Sales Associates experience with ANN INC. or equivalent experience with another retailer in a position of sales associate or higher.
  • Part-time or full-time managerial experience preferred.

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