Healthcare Relationship Manager

2 weeks ago

Florence, South Carolina, United States FYZICAL Therapy and Balance Centers Full time
Position Overview

FYZICAL Therapy & Balance Centers is seeking a committed full-time Healthcare Relationship Manager to join our vibrant team. In this pivotal role, you will be instrumental in developing and maintaining strong connections with local healthcare providers to enhance patient referrals and strengthen our clinic's standing in the community.

This position merges aspects of sales and public relations, concentrating on advocating for the services and therapies available at our clinics while building trust and collaboration with physicians and medical organizations in the assigned region.

Key Responsibilities:

  • Drive strategic efforts to increase referral rates and foster positive perceptions among both internal and external referral sources.
  • Design and implement customized outreach and marketing plans to meet established goals.
  • Exhibit outstanding time management, organizational, and communication abilities in a fast-paced work setting.
  • Evaluate referral data, oversee Daily Medical Records (DMR), and effectively coordinate marketing initiatives.
  • Leverage templates and software tools for tracking and managing leads.
  • Build strong business relationships with local community organizations and businesses.
  • Work collaboratively with various operational teams to enhance interactions with physician offices and improve overall service delivery.
  • Maintain regular communication with referring providers through in-person meetings, emails, and phone calls.
  • Apply research-based strategies to enhance awareness and credibility.
  • Identify key referral sources and target demographics for focused engagement.

Desired Qualifications:

  • A Bachelor's degree in Marketing, Communications, Business Administration, or a related Healthcare field is preferred.
  • Relevant experience in a communication role within sales or marketing may be considered in lieu of formal education.
  • A valid Driver's License is required due to travel obligations.
  • Willingness to travel within the designated area is essential.
  • Ownership of a personal vehicle with mileage reimbursement provided.
  • Strong organizational skills and effective time management are crucial.
  • Proficiency in various computer applications is expected.
  • Exceptional verbal and written communication skills are necessary.

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