Field Service Manager
2 weeks ago
We are seeking a highly skilled and experienced Field Service Manager to lead our Energy Storage Systems (ESS) field service team. As a key member of our team, you will be responsible for overseeing the development of proposals, bids, and quotations, as well as identifying and onboarding new electrical contractors to strengthen our offerings.
Key Responsibilities:- Develop and execute proposals, bids, and quotations to drive growth and optimization of our ESS service offerings.
- Identify and onboard new electrical contractors to expand our service partner base.
- Coordinate internal resources and third-party vendors to ensure seamless project execution.
- Partner with procurement leaders to assess vendor products and services, negotiate pricing, and communicate concerns.
- Manage project scope, schedule, and costs using verification techniques.
- Lead and supervise a team of ESS field service technicians to safely and efficiently service customers and meet service level agreements.
- Assist in resource planning and review daily schedules of field service technicians.
- Manage the partner network by enlisting service partners, providing training, quality control, and audits.
- Minimum 5 years' experience in field service technical roles.
- Minimum 1 year experience in leadership roles preferred.
- Renewables experience preferred.
- Technical experience in power electronics or related fields and electrical safe work practices.
- Strong leadership skills, independent thinking, organizational, and planning skills.
- Excellent verbal, written, and presentation communication skills.
- Ability to use Microsoft Office and experience with Sales Force, CRMs, or field service management platforms preferred.
- Reside in the Central or Eastern time zone (preferred).
- Remote-based position with travel up to 20% as needed.
- Comfortable working outdoors and on job sites in public areas.
Pearce offers a family-friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive benefits, PTO, Paid Holidays, and a company-matching 401(k) Retirement. We provide company vehicle, phone, laptop, or tablet (as required for your role) and all necessary tools and safety equipment.
We are an equal opportunity employer dedicated to cultivating an inclusive environment that empowers employees to excel and make a meaningful impact, providing a dynamic space for field technicians, service specialists, and corporate professionals to flourish and propel their careers forward within our nationwide presence and expansive service offerings.
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