Field Service Technician

7 days ago


Dallas, Texas, United States Immucor Full time
Job Title: Field Service Engineer

We are seeking a highly skilled and experienced Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing corrective maintenance, installation, and calibration of equipment at customer sites. You will also be providing a high level of responsiveness to customer issues.

Key Responsibilities:
  • Managing the parts inventory
  • Maintaining adequate trunk stock and accurate documentation
  • Adhering to all company policies and maintaining a neat and clean work environment
  • Ensuring all deadlines are met for installment of new equipment and repaired equipment
  • Completing regular training to stay abreast of current information and sharing best practices with team members and training them as needed
  • Maintaining a professional image and communicating effectively with all internal and external customers and staff
Requirements:
  • Associate's Degree in Electrical Engineering or equivalent experience from military or biomedical training plus 2 years of field experience as a Field Service Engineer
  • 3+ years of experience in the in-vitro diagnostics industry preferred
  • Experience in repairing and using instruments used for Diagnostic Blood Banking, Blood Typing and Antibody screening, preferred
  • Must be willing to travel up to 25% with average overnight travel 1-2 nights/week
  • Must have a valid driver's license
  • Bachelor's Degree in Medical Technology a plus - MT (ASCP)
About Us:

Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. We operate directly in 30 countries, and in more than 100 territories through distributors. Our Headquarters and Technology Centers are located in the US and Europe, and our workforce is more than 7,000 strong.



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