Network Operations Center Specialist

4 days ago

Austin, Texas, United States GCS Technologies Full time
Job Title: Network Operations Center Specialist

At GCS Technologies, we are seeking a highly motivated and detail-oriented Network Operations Center Specialist to join our Support Operations division. As a key member of our NOC team, you will play a critical role in ensuring the smooth operation of our technical systems and providing exceptional customer service.

Key Responsibilities:

  • Act as a point of contact for all types of service requests, providing timely and effective communication with customers and internal stakeholders.
  • Assist in coordination of the support teams to maximize utilization and improve communication, ensuring seamless collaboration and issue resolution.
  • Monitor alert systems and take appropriate action to prevent and resolve technical issues, minimizing downtime and ensuring business continuity.
  • Work with support technicians and management to provide excellent service, continuously developing technical skills and knowledge to enable progression to a technical support role.
  • Provide feedback on opportunities to improve process and workflow efficiency, contributing to the ongoing improvement of our support operations.

Requirements:

  • Professional and effective written and oral communication, as well as excellent interpersonal skills, including telephony skills, active listening, and customer-care.
  • Basic computer, operating system, and application knowledge, with a basic understanding of networking technologies and components, such as switches, routers, and firewalls.
  • Understanding of support tools, techniques, and how technology is used to provide IT services, with the ability to organize and prioritize work and adapt to changes quickly.
  • Self-motivated with the ability to work in a fast-moving, team-based environment, with a willingness to participate in after-hours rotation and meet additional requirements as needed.

Benefits:

  • Flexible Paid Time Off
  • 401k
  • Medical/Dental/Vision Insurance available
  • Life and AD&D Insurance
  • Disability Insurance

  • Network Operations Center Manager

    1 week ago

    Austin, Texas, United States Wave Full time

    Job Title: Network Operations Center ManagerThis position is eligible for our Hybrid Work Policy. Eligible employees can work from home up to one day each week.Job ScopeResponsible for the management of Charter Network Operations Center responsible for day to day activities of the Network Operations technical staff and network performance issues as they...

  • Network Installation Specialist

    2 weeks ago

    Austin, Texas, United States Netsync Network Solutions Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Network Installation Specialist to join our team at Netsync Network Solutions. As a key member of our installation team, you will be responsible for the installation of network hardware infrastructure in both educational and professional settings.Key ResponsibilitiesInstall and configure...

  • Network Installation Specialist

    7 days ago

    Austin, Texas, United States Netsync Network Solutions Full time

    Job DescriptionNetsync Network Solutions is seeking a highly skilled and detail-oriented Network Installation Specialist to join our team. As a key member of our installation team, you will be responsible for the installation of network hardware infrastructure in both educational and professional settings.This is a challenging and rewarding role that...

  • IT Operations Specialist

    4 weeks ago

    Austin, Texas, United States TEXAS DEPARTMENT OF PUBLIC SAFETY Full time

    Job SummaryWe are seeking a highly skilled Data Center Systems Support Specialist to join our team at the Texas Department of Public Safety. As a key member of our IT operations team, you will be responsible for providing advanced technical support for our agency's information technology systems and data center infrastructure.Key ResponsibilitiesProvide...

  • Operations Specialist

    4 weeks ago

    Austin, Texas, United States Texas Municipal Courts Education Center Full time

    Job SummaryThe Texas Municipal Courts Education Center is seeking a highly skilled and detail-oriented Operations Specialist to join our team. As an Operations Specialist, you will play a critical role in supporting the day-to-day operations of our organization, ensuring the smooth functioning of our technology systems, and providing administrative support...

  • Network Operations Specialist

    2 days ago

    Austin, Texas, United States Texas Department of Aging & Disability Services Full time

    Job Summary:The Texas Department of Aging & Disability Services is seeking a highly skilled Network Specialist V to join our team. As a key member of our IT department, you will be responsible for managing ticket queues, prioritizing work, and assigning tasks to technical resources to ensure timely resolution of end-user concerns.Key Responsibilities:Monitor...

  • Security Operations Center Specialist

    3 weeks ago

    Austin, Texas, United States Security Industry Specialists, Inc. Full time

    {"title": "Security Operations Center Specialist", "content": "About this position:As a Security Operations Center Specialist at Security Industry Specialists, Inc., you will play a critical role in monitoring the safety and security of our corporation's employees, facilities, and property. You will be responsible for detecting, analyzing, and alerting...

  • Security Operations Center Specialist

    1 week ago

    Austin, Texas, United States Security Industry Specialists, Inc. Full time

    Security Industry Specialists, Inc. is seeking a highly skilled Security Operations Center Specialist to join our team. As a Control Room Operator, you will be responsible for monitoring the safety and security of our employees, facilities, and property. Your duties will include assisting employees with safety and security concerns, conducting ongoing...

  • Senior Provider Network Specialist

    4 days ago

    Austin, Texas, United States Oscar Health Full time

    Job Title: Senior Provider Network SpecialistOscar Health is seeking a highly skilled Senior Provider Network Specialist to join our Market P&L - Texas team.The ideal candidate will have a strong background in provider or payer contracting, network operations, or a related field, with experience in negotiating contracts, specifically with ancillaries,...

  • Network Infrastructure Specialist

    4 days ago

    Austin, Texas, United States PLANIT Group Full time

    Job SummaryWe are seeking a skilled Network Infrastructure Specialist to join our team at PLANIT Group. As a Network Infrastructure Specialist, you will be responsible for the installation, maintenance, and repair of low-voltage cabling and telecommunications systems.Key ResponsibilitiesInstall and terminate low-voltage cabling, including twisted pair, coax,...

  • Security Operations Center Specialist

    6 days ago

    Austin, Texas, United States Security Industry Specialists, Inc. Full time

    About this position:We are seeking a highly skilled Security Operations Center Specialist to join our team at Security Industry Specialists, Inc.Key Responsibilities:Monitor and analyze security systems and sources to detect potential risks and threats.Investigate alarms and respond accordingly, including alerting emergency services as needed.Compile daily...

  • IT Network/Security Specialist

    2 weeks ago

    Austin, Texas, United States University of Texas at Austin Full time

    About the JobWe are seeking a highly skilled IT Network/Security Specialist to join our team at the University of Texas at Austin. As a key member of our team, you will play a crucial role in enhancing network topologies, ensuring data transfer is optimized for efficiency and security within AI-driven communication frameworks.Key ResponsibilitiesCollaborate...

  • IT Network/Security Specialist

    2 weeks ago

    Austin, Texas, United States University of Texas at Austin Full time

    About the JobWe are seeking a highly skilled IT Network/Security Specialist to join our team at the University of Texas at Austin. As a key member of our team, you will play a crucial role in enhancing network topologies, ensuring data transfer is optimized for efficiency and security within AI-driven communication frameworks.ResponsibilitiesCollaborate with...

  • Network Development Engineer, Operations, IT,

    3 weeks ago

    Austin, Texas, United States Amazon Services LLC Full time

    About the RoleAmazon Services LLC is seeking a highly skilled Network Development Engineer to join our Operations Technology team. As a Network Development Engineer, you will play a critical role in designing, developing, and implementing next-generation networks that support Amazon's global operations.Key ResponsibilitiesProvide technical thought leadership...

  • Security Operations Center Specialist

    2 weeks ago

    Austin, Texas, United States Security Industry Specialists Full time

    About this position:• Department: GSOC & Intel• Location: Austin, TX• Employment Type: Full TimeSecurity Industry Specialists, Inc. (SIS) is a leading provider of security solutions to top companies and brands. We deliver exceptional services through innovation, process improvement, and a commitment to hiring and retaining top talent.The Security...

  • Network Automation Specialist

    4 hours ago

    Austin, Texas, United States TEEMA Group Solutions Full time

    Job Title: Network Automation SpecialistWe are seeking a highly skilled Network Automation Specialist to join our team at TEEMA Group Solutions. As a key member of our network engineering team, you will be responsible for designing and managing automated network solutions.Key Responsibilities:Develop and maintain network automation scripts using...

  • Network Infrastructure Specialist

    2 weeks ago

    Austin, Texas, United States Dutech Systems Full time

    Job Title: Communications Network SpecialistAbout the Role:Dutech Systems is seeking a skilled Communications Network Specialist to join our team. As a key member of our infrastructure team, you will be responsible for designing, implementing, and maintaining our communication networks.Key Responsibilities:Network Planning and Design: Collaborate with...

  • Network Interconnect Specialist

    2 weeks ago

    Austin, Texas, United States Axiom Upgrades Full time

    About the RoleWe are seeking a highly skilled Network Interconnect Engineer to join our team at Axiom Upgrades. As a key member of our Data Center and Service Provider network operations team, you will play a critical role in developing new networking solutions and partnering with our Sales Team to support and facilitate the sales of interconnect products...

  • Security Operations Center

    3 weeks ago

    Austin, Texas, United States Security Industry Specialists, Inc. Full time

    About the Role:The Security Operations Center (SOC) Specialist, located within the Security Operations Center, is responsible for monitoring the safety and security of the corporation's employees, facilities, and property. Using a variety of tools that range from the global access control and alarm monitoring system, customer service, data entry, report...

  • Network Connectivity Specialist

    4 weeks ago

    Austin, Texas, United States Axiom Upgrades Full time

    Axiom Upgrades is seeking a highly motivated and experienced Network Interconnect Engineer to join our growing team. In this role, you will play a crucial part in developing innovative networking solutions and providing technical expertise to support sales efforts. As a key member of our Data Center and MSO (Cable)/Telco Service Provider network focus, you...