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Network Interconnect Specialist

2 months ago

Austin, Texas, United States Axiom Upgrades Full time
About the Role

We are seeking a highly skilled Network Interconnect Engineer to join our team at Axiom Upgrades. As a key member of our Data Center and Service Provider network operations team, you will play a critical role in developing new networking solutions and partnering with our Sales Team to support and facilitate the sales of interconnect products and solutions.

Key Responsibilities
  • Ensure effective coordination and support between account teams for pre/post-sale technical resources.
  • Develop and maintain trusted professional relationships with customer technical leadership and engineers involved with planning and implementing initiatives, projects, deployments, etc.
  • Provide technical enablement to all customers, including product and solution training, roadmap updates, hands-on training, and developing/providing product demonstrations.
  • Communicate highly technical concepts to a variety of audiences.
  • Take ownership of high-priority or sensitive customer issues, ensuring a prompt, satisfactory resolution to the issue by using a systematic approach and assembling appropriate technical resources.
  • Understand and influence customer requirements and translate them into company solutions.
  • Proofs-of-Concept (PoC), failure analysis and test plans overview, preparation during the appropriate sales stage.
  • Compile detailed Optical Product Evaluation (OPE) to provide product qualification to internal organizations and external customers.
  • Product demos, Bill-of-Materials (BoM), solution proposal, and RFI/RFP support.
  • Stay up to date on relevant competitive solutions, products, services, and industry trends.
Requirements
  • 7+ years of relevant experience with large-scale data center or service provider network operations.
  • Bachelor's degree in engineering, computer science, or related field, or equivalent experience.
  • Experience in Optical transceiver systems, Data Center Interconnections (DCI), and FTTx networks (xPON).
  • Knowledge of the design of the custom system for an optical transceiver, AOC, DAC, DWDM/CWDM optical transport systems, switches, routers, modules, platforms in major network equipment such as Cisco, Juniper, Arista, Ciena, Nokia/ALU, etc.
  • Knowledge in optical networking technologies within the realm of AI using high-speed optical pipelines that connect a global array of GPUs and CPUs.
  • Understanding of data networking infrastructures, architectures, concepts, and associated technologies: Route/Switch, TCP/IP, Infiniband, LAN/WAN, Routing Protocols (BGP/ISIS/OSPF, etc.), MPLS, LDP, VPN, Multicast, ACL, FW.
  • Knowledge in deploying, implementing automated testing, and supporting different network monitoring system systems,
  • Customer face, hands-on, and hard-core engineering work to transform innovative ideas into functional, scalable network solutions.
  • Expertise in architecting, developing, and enhancing Fiber solutions to create healthy business.
What We Offer

Axiom Upgrades is a leading provider of memory, storage, and fiber-optic connectivity upgrades. We offer a competitive starting salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and experienced Network Interconnect Engineer looking for a new challenge, please submit your resume today.