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Mail Processing Specialist

2 months ago

Dallas, Texas, United States Paladin, Inc Full time
Position: Mail/Finishing Level 1

Company: Paladin Consulting

Overview:
Paladin Consulting is seeking a dedicated Mail/Finishing Level 1 professional to support our operations. This role is essential in ensuring efficient mail processing and document finishing tasks.

Key Responsibilities:
  • Receive, categorize, and manage mail items, packages, and supplies.
  • Notify recipients and execute scheduled mail deliveries and pickups.
  • Maintain logs and process accountable mail information.
  • Track and resolve mail issues with various delivery services.
  • Prepare and coordinate shipments, including external deliveries.
  • Conduct quality checks on outgoing mail and validate addresses.
  • Utilize common mailing services, including fax and express delivery.
  • Complete shipping documentation and manage electronic entries.
  • Perform finishing tasks on documents, such as folding and inserting.
  • Distribute electronic mail and manage fulfillment functions.
  • Adhere to mailroom security protocols.
  • Implement barcode tracking for incoming mail and packages.
  • Handle fax transmissions and ensure timely distribution.
  • Monitor and replenish inventory of mailing supplies.
  • Communicate effectively via email.
  • Arrange alternative shipping services as needed.
  • Maintain and operate all mailing and shipping equipment.
  • Contact service providers for equipment maintenance.
  • Determine packaging requirements based on standards.
  • Drive as required for mail delivery.
  • Utilize mail processing equipment as per training.

Qualifications:
  • Experience in a client service environment.
  • High School diploma or equivalent required.
  • Able to lift and transport items weighing up to 50 pounds.
  • Proficient in reading, writing, and following instructions in English.
  • Basic computer and internet skills.
  • Demonstrated customer service and communication abilities.
  • Ability to manage multiple tasks effectively.
  • Capable of working independently with minimal supervision.
  • Experience in data entry tasks.

Paladin Consulting is an equal opportunity employer.