Donation Processing Specialist

2 days ago


Dallas, Texas, United States Empire Connect Agency Full time
Empowering Change through Donations

At Empire Connect Agency, we're seeking a dedicated and compassionate Donation Processing Specialist to join our team. As a key member of our operations, you'll play a vital role in supporting non-profit organizations by processing donations.

Key Responsibilities:
  • Process inbound and outbound calls to facilitate donations for various non-profit organizations
  • Provide exceptional customer service to donors, addressing their inquiries and concerns
  • Accurately record donor information in our database
  • Follow up with donors as needed to ensure satisfaction
  • Meet and exceed performance metrics to qualify for advancement opportunities
Requirements:
  • High school diploma or equivalent
  • 6 months remote or 1 year brick and mortar experience
  • Strong verbal communication skills
  • Reliable internet connection and a quiet workspace
  • Basic computer skills, including proficiency with Microsoft Office
  • Ability to work flexible hours, including evenings and weekends
Why Work with Us?

As a Donation Processing Specialist at Empire Connect Agency, you'll enjoy a dynamic and supportive work environment, opportunities for growth and development, and the satisfaction of making a meaningful impact in the lives of others.



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