E-Commerce Operations Specialist
4 days ago
At Children's Factory, we are seeking a highly skilled E-Commerce Marketplace Specialist to join our team. This role will be responsible for providing support to the Sr. Manager in building a top-quality shopping experience and managing our online sales presence across various platforms, including Amazon and Wayfair.
Key Responsibilities:- Assist in day-to-day management of Amazon and Wayfair Accounts, other marketplace sales channels, and agency partnerships.
- Support day-to-day marketplace operations, including reporting on weekly/monthly performance while progressing through larger projects in partnership with department manager.
- Assist with weekly sales and operational reporting for Amazon and other marketplaces.
- Partner with internal teams to monitor all e-commerce accounts daily to minimize account downtime, shipment delays, out of stocks, and any issues with content or pricing.
- Work with company's Merchandising teams to ensure product listings are accurate and optimized with high-quality copy, imagery, and videos.
- Lead ad-hoc projects to drive sales growth and improve operational processes for the e-commerce business.
- Identify opportunities to maximize product sales on Amazon, Wayfair, and other e-commerce sales channels.
- Familiarity with Amazon Ecosystem and prior experience in e-commerce operations, preferably in a similar role supporting Amazon and/or Wayfair accounts or sales account management experience or education strongly preferred.
- Demonstrated experience managing shared data sheets in SharePoint and Google Docs.
- Demonstrated ability to perform assigned tasks in Microsoft Excel and some experience or ability to quickly learn the functions of e-commerce performance dashboards.
The typical working conditions for this role include a standard office environment but will frequently spend time in manufacturing and production areas as needed. The role may require occasional travel to other company locations or off-site events.
Children's Factory is proud to be an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees, employment applicants, and other covered persons without regard to unlawful considerations of race, color, religion or creed, gender, sex, pregnancy, gender identity or expression, sexual orientation, marital status, national origin or ancestry, ethnicity, citizenship status, genetic information, military or veteran status, age, physical or mental disability, or any other classification protected by applicable local, state, or federal laws.
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