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Principal Client Management Specialist

2 months ago

Aliso Viejo, California, United States Marsh & McLennan Companies Full time

Position Overview:
As a pivotal member of our Client Service Team, you will serve as the primary liaison for Clients, Carriers, and various stakeholders. Your expertise will be essential in the following areas:

  • RFP Analysis: Review and prepare Requests for Proposals to ensure alignment with client needs.
  • Data Insights: Conduct thorough analyses of utilization reports, carrier statistics, and claims data to identify trends and opportunities for improvement.
  • Compliance Knowledge: Maintain a strong understanding of COBRA, HIPAA, and coordination of benefits to support our clients effectively.

Key Responsibilities:
In this role, you will be responsible for fostering strong relationships with clients and ensuring their satisfaction with our services. Your analytical skills will be crucial in interpreting data and providing actionable insights to enhance client outcomes.

Qualifications:
The ideal candidate will possess a background in client services, business management, or a related field, with a proven track record of success in managing client relationships.