Client Service Representative

2 weeks ago


Marquand, Missouri, United States Charles Schwab Full time

**Job Overview**

We are seeking a highly skilled Client Service Representative to join our team at Charles Schwab. As a Client Service Representative, you will be the primary point of contact for our clients, providing exceptional customer service and support.

The ideal candidate will have a strong passion for delivering outstanding client experiences, as well as excellent communication and problem-solving skills.

In this role, you will be responsible for handling inbound calls, resolving client inquiries, and providing product information.

Our ideal candidate will have a minimum of 1 year of work experience in a related field, including volunteer experience, internships, or other roles in an office environment.

We offer a competitive salary range of $45,000 - $65,000 per year, depending on experience.

Key Responsibilities:

  • Provide exceptional customer service to clients via phone, email, and chat
  • Resolves client inquiries and complaints in a timely and professional manner
  • Provides product information and education to clients
  • Collaborates with internal teams to resolve complex client issues

Requirements:

  • Minimum of 1 year of work experience in a related field
  • Excellent communication and problem-solving skills
  • Able to work in a fast-paced environment
  • Ability to multitask and prioritize tasks

Benefits:

  • Competitive salary range of $45,000 - $65,000 per year
  • Paid time off and holidays
  • 401(k) matching program
  • Tuition reimbursement program
  • Professional development opportunities

At Charles Schwab, we are committed to empowering our employees' personal and professional success. Our purpose-driven culture and focus on employee development mean that you will get the tools you need to make a positive difference in the finance industry.

We offer a Hybrid Work and Flexibility approach that balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.



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