Customer Sales Representative

4 weeks ago


Topeka, Kansas, United States Westlake Hardware, Inc. Full time
About Westlake Ace Hardware

A leading hardware retailer in the United States, Westlake Ace Hardware operates over 150 neighborhood stores across the country. Our company is built on a strong foundation of Core Values, including Service, Passion, Respect, Integrity, Teamwork, and Excellence.

Job Summary

We are seeking a Sales Associate to join our team at Westlake Ace Hardware. As a Sales Associate, you will play a critical role in providing exceptional customer service, maintaining a clean and organized store environment, and assisting with receiving, stocking, and pricing merchandise.

Key Responsibilities
  • Provide a positive representation of Westlake Ace Hardware to customers
  • Assist customers in solving problems and answer questions about products
  • Greet customers entering and throughout the store, thank them when finished, and when they are leaving
  • Ensure all pages and calls are answered promptly, courteously, and effectively
  • Forward any customer complaint that cannot be handled to a member of management
  • Assist with receiving, checking in, and stocking merchandise throughout the store
  • Assist with maintaining back stock levels and daily maintenance, orderliness, and cleanliness of the sales floor, stock room, and outdoor merchandise area
  • Operate a forklift with proper training
  • Communicate any Store Support Center issue to General Manager for follow-up
  • Participate in store meetings and be professional in appearance and actions
Requirements
  • High School or GED equivalent
  • Formal retail experience preferred
  • Ability to stand, walk, lift (up to 25lbs), and climb
Compensation

Starting at $11.00 per hour

Westlake Ace Hardware is an Equal Opportunity Employer. We are committed to a policy of promoting equal employment opportunities and preventing employment discrimination related to race, religion, color, sex, national origin, age, marital status, disability, and military discharge.


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