Floor Coverings Production Coordinator

4 days ago


San Antonio, Texas, United States Floor Coverings International Full time
Job Title: Production Coordinator

At Floor Coverings International, we are seeking a highly motivated and organized Production Coordinator to join our team. As a key member of our production team, you will be responsible for ensuring the smooth execution of our flooring installation projects.

Key Responsibilities:
  • Meet with sales staff to discuss recent sales and review customer expectations and product orders.
  • Order all products needed for jobs accurately and follow up on delivery.
  • Schedule the job to meet the schedule of customer and installers.
  • Update the customer ongoing on details of installation by keeping them informed of start date and time and clarifying the work that will be done.
  • Communicate job progress daily.
  • Discuss and obtain written permission for any changes in contracted work.
  • Confirm scope of work and compensation with installers prior to start of job.
  • Deliver on expectations contracted in the sales process.
  • Walk the customer through job at completion and collect final payment.
  • Manage job to hit profit objective.
  • Complete job costing reports within 24 hours of completing an installation.
  • Consistently search for installers that can offer a better experience to our customer with more reasonable rates.
  • Resolve conflicts and complaints immediately.
  • Keep show room and office organized and presentable.
  • Be available for Home Shows.
  • Be available to attend training seminars at owner's discretion.
  • Attend at least one form of training per year.
  • Continue to educate self on new flooring.
  • Attend weekly meeting with Franchise Owner at scheduled time.
  • Updates logged daily with status of job and upcoming schedule.
  • Work weekly and monthly to hit sales installation goals.
  • Make decisions and act in accordance with Floor Covering International's core values and mission.
Qualifications:
  • Leadership skill to manage installers and handle conflict appropriately.
  • Able to work independently without supervision.
  • Able to maintain organization while working on multiple sites.
  • Able to problem solve productively.
  • Able to make reasonable decisions.
  • Portrays a professional image.
Compensation:

$40,000 - $55,000 per year



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