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Floor Coverings Production Coordinator
4 weeks ago
At Floor Coverings International, we are seeking a highly motivated and organized Production Coordinator to join our team. As a key member of our production team, you will be responsible for ensuring the smooth execution of our flooring installation projects.
Key Responsibilities:- Meet with sales staff to discuss recent sales and review customer expectations and product orders.
- Order all products needed for jobs accurately and follow up on delivery.
- Schedule the job to meet the schedule of customer and installers.
- Update the customer ongoing on details of installation by keeping them informed of start date and time and clarifying the work that will be done.
- Communicate job progress daily.
- Discuss and obtain written permission for any changes in contracted work.
- Confirm scope of work and compensation with installers prior to start of job.
- Deliver on expectations contracted in the sales process.
- Walk the customer through job at completion and collect final payment.
- Manage job to hit profit objective.
- Complete job costing reports within 24 hours of completing an installation.
- Consistently search for installers that can offer a better experience to our customer with more reasonable rates.
- Resolve conflicts and complaints immediately.
- Keep show room and office organized and presentable.
- Be available for Home Shows.
- Be available to attend training seminars at owner's discretion.
- Attend at least one form of training per year.
- Continue to educate self on new flooring.
- Attend weekly meeting with Franchise Owner at scheduled time.
- Updates logged daily with status of job and upcoming schedule.
- Work weekly and monthly to hit sales installation goals.
- Make decisions and act in accordance with Floor Covering International's core values and mission.
- Leadership skill to manage installers and handle conflict appropriately.
- Able to work independently without supervision.
- Able to maintain organization while working on multiple sites.
- Able to problem solve productively.
- Able to make reasonable decisions.
- Portrays a professional image.
$40,000 - $55,000 per year
