Spa Front Desk Representative

2 days ago


GondrecourtleChâteau, Grand Est, United States Omni Hotels Full time

Job Summary
As a Spa Front Desk Agent at Omni Hotels, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our spa guests. Your primary duties will include greeting guests in a friendly and welcoming manner, answering phone calls in a timely and courteous manner, and coordinating spa services for individual guests and group bookings. You will also assist the Spa Supervisor in maintaining inventory, labeling products, and updating database lists. If you are a team player with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Key Responsibilities
• Greet all guests in a friendly and welcoming manner
• Answer phone calls in a timely and courteous manner to assist guests with their requests
• Coordinate and book spa services for individual guests and group bookings
• Assist the Spa Supervisor in maintaining inventory, labeling products, and updating database lists

Requirements
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and multitask
• Strong attention to detail and organizational skills
• Ability to maintain confidentiality and handle sensitive information



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