Room Cleaning Specialist

1 week ago


Asheville, North Carolina, United States SoHum Mountain Healing Resort Full time
Job Overview

Company Vision

SoHum Mountain Healing Resort is dedicated to harnessing the principles of Ayurveda and ancient wellness practices to foster profound transformations in individuals. Under the guidance of esteemed experts, we offer a range of health coaching, interactive webinars, and comprehensive online courses aimed at enhancing personal well-being. Our upcoming resort is designed to create a nurturing environment that emphasizes healing through holistic therapies, educational programs, and mindful practices.

Nestled in the tranquil Blue Ridge Mountains, SoHum Mountain Healing serves as a refuge where nature and traditional wisdom intersect, providing guests with opportunities to engage deeply with Ayurvedic teachings and Yoga practices, facilitating healing, introspection, and reconnection.

Role Overview

The Room Cleaning Specialist is integral to ensuring the cleanliness and orderliness of designated areas, thereby enhancing guest satisfaction. By adhering to established standards and promoting a culture of professionalism within the Housekeeping team, the Specialist plays a crucial role in the overall success of the resort. A meticulous approach and a commitment to excellence are essential in delivering outstanding cleaning services that surpass expectations. Respectful interactions with both colleagues and guests are vital, as they are key to our collective achievements.

Key Responsibilities - (not limited to)

  • Promote a positive workplace culture
  • Exhibit enthusiasm and commitment to the success of the department
  • Follow company standards and protocols
  • Maintain exceptional cleanliness with a strong attention to detail
  • Communicate effectively and encourage teamwork
  • Demonstrate professionalism, energy, and confidence daily
  • Deliver outstanding cleaning services in accordance with company guidelines
  • Ensure adherence to safety protocols and emergency procedures
  • Keep a tidy and organized work environment
  • Manage supplies, linens, and maintain clear pathways
  • Engage in training and development opportunities
  • Foster a supportive and caring atmosphere for clients and team members
  • Interact positively and respectfully with all staff

Be flexible and open to adjustments in practices and schedules.

Compensation: Hourly rate of $17. Full-time team members receive paid time off and a competitive benefits package.

Qualifications:

  • Address customer concerns promptly to maintain high levels of guest satisfaction
  • Efficiently perform cleaning tasks, including reaching elevated surfaces
  • Effectively handle housekeeping tools and equipment
  • Punctuality and adherence to attendance policies are essential
  • Collaborate effectively with colleagues and clients
  • Exhibit courtesy and professionalism in all interactions
  • Provide and receive constructive feedback graciously

Physical Requirements - (not limited to)

  • Ability to lift and carry up to 75 lbs.
  • Capable of standing, stooping, bending, climbing, and walking on various surfaces
  • Clear vision and hearing capabilities
  • Effective verbal and written communication skills
  • Ability to work in environments with moderate noise levels


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