Room Cleaning Specialist

2 weeks ago


Asheville, North Carolina, United States Biltmore Farms, LLC Full time

About Biltmore Farms, LLC:
As a proud part of the Vanderbilt legacy of hospitality, we are committed to providing exceptional service and maintaining the highest standards of cleanliness.

Position Overview:
The Room Attendant plays a crucial role in ensuring guest satisfaction through meticulous cleaning and maintenance of guest rooms. This position offers a starting pay of $15.50 per hour and eligibility for a quality incentive program.

Benefits:
Our employees enjoy a comprehensive benefits package that includes:

  • Outstanding medical, dental, and vision coverage
  • Fun wellness program with semi-annual bonuses
  • 401K retirement plan with employer matching
  • Paid time off (PTO) and paid holidays
  • Parental leave of up to 6 weeks for birth, adoption, and fostering
  • Discounts at Marriott brand hotels for employees and their families
  • Friendly and supportive work environment
  • Monthly YMCA membership discount
  • Opportunities for employee learning and growth
  • Exciting employee events and activities

Key Responsibilities:
As a Room Attendant, your duties will include:

  • Cleaning guest rooms according to hotel standards and assigned tasks.
  • Addressing guest complaints related to housekeeping services and referring them to the Lead Housekeeper.
  • Notifying the Lead Housekeeper of any necessary repairs.
  • Assisting guests and associates with a positive attitude.
  • Ensuring lost items are reported to the Lead Housekeeper.

Essential Qualifications:
To be successful in this role, candidates should possess:

  • A high school diploma or equivalent.
  • Knowledge of hotel housekeeping and general cleaning techniques.
  • Strong teamwork skills and a commitment to cleanliness.

Physical Requirements:
Candidates must be capable of:

  • Lifting up to 35 pounds.
  • Engaging in constant walking, lifting, bending, pushing, and pulling.
  • Working regularly with cleaning products and solvents.

Post Offer / Pre-Employment:
For the safety and well-being of our employees and guests, Biltmore Farms conducts a criminal history disclosure and screening process for selected candidates. This process begins after a written offer of employment is extended.

Compliance Notice:
Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Biltmore Farms participates in E-Verify.



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