Room Cleaning Specialist

2 weeks ago


Asheville, North Carolina, United States Biltmore Farms, LLC Full time
Job Overview

Join Biltmore Farms, LLC and become part of a renowned tradition of exceptional hospitality.

Why be a part of our Housekeeping team?

  • Starting pay of $15.50/hour
  • Opportunity to participate in a quality incentive program for Room Attendants
  • Comprehensive medical, dental, and vision benefits
  • Engaging wellness program with potential annual bonuses up to $600
  • 401K retirement plan with employer contributions
  • Flexible work schedules including full-time, part-time, and various shifts
  • Paid time off (PTO) and holidays
  • Parental leave available for up to 6 weeks for birth, adoption, or fostering
  • Exceptional opportunities for employee development and growth
  • Exciting employee events and activities
  • Discounts at Hilton brand hotels for you and your loved ones
  • Monthly discounts on YMCA memberships

As a Room Cleaning Specialist, your responsibilities will include:

  • Executing room cleaning tasks according to assigned duties and hotel standards.
  • Addressing guest concerns regarding housekeeping services to the Lead Housekeeper.
  • Informing the Lead Housekeeper of any maintenance issues.
  • Assisting guests and colleagues with a positive and willing attitude.
  • Treating every hotel guest as a valued house guest.
  • Reporting lost items to the Lead Housekeeper.
  • Wearing the designated uniform and name tag at all times while on duty.
  • Being available for PM shifts and flexible across all days and holidays.

Key Requirements

Maintaining the cleanliness of our facilities is crucial at our hotels. It requires a dedicated team to achieve this daily, and as a Room Cleaning Specialist, you play a vital role in our cleaning team. Successful candidates should be strong collaborators. Previous experience in hotel housekeeping is advantageous.

Education & Experience:

A high school diploma or equivalent is required. Familiarity with hotel housekeeping and general cleaning practices is preferred.

Physical Requirements:

Must be able to lift up to 35 pounds and engage in constant walking, lifting, bending, pushing, and pulling. Regular interaction with cleaning products and solvents is necessary.

Post Offer / Pre-Employment:

To ensure the safety and well-being of our employees and guests, Biltmore Farms' onboarding process includes a criminal history disclosure and screening for selected candidates. This process begins after a written offer of employment is made. Employment decisions will be made in accordance with applicable laws and will be assessed on a case-by-case basis.

NOTICE: Federal law mandates that all employers verify the identity and employment eligibility of all individuals hired to work in the United States. This employer participates in E-Verify.

AVISO: La Ley Federal exige a todos los empleadores verificar la identidad y la elegibilidad de empleo de toda persona contratada para trabajar en los Estados Unidos.

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