Operational Excellence Manager

1 week ago


Saint Cloud, Minnesota, United States Lakeside Recruiting Solutions Full time

Job Summary

Lakeside Recruiting Solutions is seeking a highly skilled Quality Assurance Director to lead our quality management efforts and drive operational excellence across the organization.

Key Responsibilities

  • Quality Management: Develop and implement quality management systems to ensure compliance with customer, internal, and regulatory requirements.
  • Process Improvement: Identify areas for improvement and implement best practices to enhance operational performance and efficiency.
  • Team Leadership: Lead a cross-functional team to develop and implement process flows, FMEA's, control plans, and FTP's.
  • Customer Engagement: Engage with customers to develop and maintain product/process requirements and ensure effective product launches.
  • Problem Resolution: Lead the problem resolution process, ensuring deadlines are met and using standard reporting tools.
  • Communication: Act as an organization representative, communicating with customers and vendors to resolve issues and improve relationships.
  • Talent Development: Develop and upgrade the talent of the operational quality team.
  • Cost of Quality: Maintain the Cost of Quality process and drive improvement on this metric.

Requirements

  • Education: Bachelor's degree preferred
  • Experience: 5+ years of experience in a quality management capacity
  • Industry Experience: Experience within the automotive industry and with the IATF 16949 quality system


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