Service Advisor

10 hours ago


Bentonville, Arkansas, United States Plaza Tire Service Full time
Job Summary

We are seeking a highly skilled and customer-focused Service Advisor to join our team at Plaza Tire Service. As a Service Advisor, you will be responsible for providing exceptional customer service, promoting all products and services offered by the company, and working closely with our automotive technicians to ensure seamless customer experiences.

Key Responsibilities
  • Promote and sell all products and services offered by the company, following company standards and expectations.
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Work closely with automotive technicians to ensure accurate and efficient service delivery, including inspecting vehicles, recommending services, and communicating with customers.
  • Document all customer interactions, including service recommendations and customer feedback.
  • Meet or exceed sales and customer satisfaction targets, as set by the company.
Requirements
  • Possess current, valid Driver's license.
  • High School Diploma or equivalent.
  • Prior experience as a Service Advisor or in a related field is an asset.
  • Minimum of 3 years of work experience in sales, customer service, or an automotive-related field.
  • Professional appearance and proven ability to work in a process-driven environment.
  • Ability to work a minimum of five days, including weekends.
What We Offer
  • Competitive weekly pay.
  • Tuition reimbursement, up to $3,000 annually.
  • Paid vacation and sick time.
  • 6 paid holidays.
  • Medical, dental, and vision insurance (effective 1st of the month after hire).
  • Life insurance (company-paid).
  • 401(k) retirement savings plan with company match.
  • Discounted services on personal and immediate family vehicles.
  • Opportunity for advancement.

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