Network Serviceability Coordinator

5 days ago


Georgia, United States Insight Global Full time

Job Overview:

A leading provider of workforce solutions, Insight Global, is seeking a highly skilled Network Serviceability Coordinator to join their team. The successful candidate will play a crucial role in ensuring effective communication between billing software and sales teams and Vetro, a network management system.

Key Responsibilities:

  • Facilitate the coordination of serviceability requests, updates, and troubleshooting related to network designs.
  • Maintain accurate records in Vetro and handle one-off reporting requests.
  • Interpret network designs, including understanding splicing requirements.
  • Liaise effectively between different teams and handle one-off requests.
  • Troubleshoot and address serviceability issues promptly.

Requirements:

  • 1+ year of Fiber-To-The-Home (FTTH) Network Design Experience in AutoCad.
  • Experience with GIS systems and data.
  • Experience with Vetro or similar network management system.
  • Strong communication and project management skills.

Compensation and Benefits:

$23/hr to $31/hr. Benefit packages include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching.



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