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Healthcare Access Coordinator

2 months ago

Decatur Georgia, United States Emory Healthcare Full time

Overview:
At Emory Healthcare, we are committed to fostering a rewarding and inspiring work environment.

We provide our team members with exceptional benefits, valuable resources, and ongoing mentorship opportunities that support your professional growth and development.

We offer:
- Comprehensive health benefits starting from day one
- Assistance with student loan repayment and reimbursement programs
- Family-oriented benefits
- Wellness incentives
- Continuous mentorship and leadership development programs
- And much more

Position Summary:


The Healthcare Access Coordinator will play a crucial role in facilitating the coordination, prioritization, and execution of front-end patient registration processes, encompassing everything from pre-registration to discharge within the Patient Access Services Department.


This role focuses on prioritizing tasks to optimize reimbursement and mitigate financial risks for both patients and the healthcare facility.

It is essential to ensure that all insurance prerequisites are fulfilled prior to or on the service date, while also informing patients of their financial responsibilities and collecting any due amounts.

The Coordinator will maintain a comprehensive understanding of insurance policies, registration procedures, scheduling, referrals, authorizations, and account follow-up.


Familiarity with various departmental system applications utilized by Patient Access is required, along with adherence to all relevant state and federal regulations, including EMTALA, CMS, HIPAA, and JCAHO guidelines.


Responsibilities also include obtaining necessary signatures and scanning relevant documents such as the Admission/Registration Agreement, Notice of Privacy Practices, and Important Messages from Medicare.


Minimum Qualifications:
- High school diploma or equivalent required.
- A minimum of 2 years of experience in healthcare or customer service is necessary. Knowledge of Medicare, Medicaid, and other commercial payers (HMO, PPO) is preferred.
- An associate or bachelor’s degree may be considered in lieu of experience.
- Certification as a Healthcare Access Associate (CHAA) is preferred. Proficiency in typing with a minimum speed of 35 wpm and strong communication skills are essential.


Join our team at Emory Healthcare (EHC), part of Emory University (EUV), recognized as the most comprehensive academic health system in Georgia, with a network of 11 hospitals and over 425 provider locations.

The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, featuring more than 3,450 physicians across 70 different subspecialties.


Additional Information:
We are dedicated to supporting a diverse, equitable, and inclusive culture. Emory Healthcare (EHC) is committed to providing equal opportunities and access to all individuals, regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, or veteran's status.

EHC does not discriminate based on any of the aforementioned factors or any other factors prohibited by applicable law. We value and celebrate the unique perspectives and backgrounds of all individuals and strive to create an environment of collaboration and belonging for our patients and team members.

Emory Healthcare (EHC) is dedicated to achieving a diverse workforce through an equal opportunity and nondiscrimination policy in all employment aspects, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training.


Accommodations:
EHC will provide reasonable accommodations to qualified individuals with disabilities upon request.

For requests regarding document formats or reasonable accommodations, please contact the Office of Diversity, Equity, and Inclusion.


Physical Requirements:


Ability to lift up to 25 lbs, with varying frequency based on work tasks: occasionally (0-33% of the workday), frequently (34-66%), and constantly (67-100%). Tasks may include standing, walking, sitting, and close eye work such as computer use, typing, reading, and writing.


Environmental Factors:
Environmental conditions may vary based on assigned work areas and tasks.

Potential exposures include:

Blood-borne pathogens, biohazardous waste, chemicals, gases, fumes, communicable diseases, electrical hazards, temperature variations, and the need for personal protective equipment.