Recovery Operations Manager

3 days ago


Ventura, California, United States SERVPRO of Ventura Full time

The Recovery Operations Manager position at SERVPRO of Ventura offers a rewarding opportunity to lead restoration projects and provide exceptional customer service. As a key member of our team, you will be responsible for managing customer expectations, supervising technicians, and ensuring quality control on each project.

Key Responsibilities:
  • Manage customer satisfaction through effective communication and issue resolution
  • Supervise and coordinate the activities of restoration technicians
  • Ensure timely completion of projects while maintaining high-quality standards
  • Identify and mitigate safety hazards on job sites
  • Document detailed job files to support services provided

We offer a competitive pay rate of $25.00 per hour, with opportunities for overtime pay and merit-based increases. Our comprehensive training program includes industry certifications, providing you with the skills and knowledge necessary to excel in this role.

Requirements:
  • Effective written and oral communication skills
  • Experience in cleaning and restoration required
  • High school diploma or equivalent
  • WRT IICRC certification required
  • Valid driver's license
  • Ability to lift up to 50 pounds regularly, with occasional lifting of up to 100 pounds with assistance

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