Operations Supervisor

3 days ago


Ventura, California, United States Scofield Catering & Management Inc Full time
Job Overview

Scofield Catering & Management Inc is seeking an experienced Operations Supervisor to support the smooth operation of our restaurant. As a key member of our team, you will be responsible for maintaining high production, productivity, quality, and customer-service standards.

About the Role:

The successful candidate will have proven work experience as a Shift Lead, Shift Supervisor or similar role, with extensive food and beverage knowledge and strong leadership skills.

Responsibilities:

  1. Manage workforce to ensure compliance with company policies
  2. Coordinate daily Front of House and Back of House operations
  3. Deliver superior service and maximize customer satisfaction
  4. Respond efficiently and accurately to resolve customer complaints
  5. Review product quality and address issues
  6. Maintain cleanliness and organization in the restaurant and office
  7. Help manage and train restaurant employees

Requirements:

  • Proven customer service experience as a lead
  • Strong communication, organizational, and problem-solving skills
  • Time management and delegation skills
  • Required Certifications: ServeSafe: food safety

Estimated Salary: $45,000 - $60,000 per year



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