Operations Supervisor
3 days ago
Scofield Catering & Management Inc is seeking an experienced Operations Supervisor to support the smooth operation of our restaurant. As a key member of our team, you will be responsible for maintaining high production, productivity, quality, and customer-service standards.
About the Role:
The successful candidate will have proven work experience as a Shift Lead, Shift Supervisor or similar role, with extensive food and beverage knowledge and strong leadership skills.
Responsibilities:
- Manage workforce to ensure compliance with company policies
- Coordinate daily Front of House and Back of House operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to resolve customer complaints
- Review product quality and address issues
- Maintain cleanliness and organization in the restaurant and office
- Help manage and train restaurant employees
Requirements:
- Proven customer service experience as a lead
- Strong communication, organizational, and problem-solving skills
- Time management and delegation skills
- Required Certifications: ServeSafe: food safety
Estimated Salary: $45,000 - $60,000 per year
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