Mental Health Support Specialist

5 days ago

Stamford Connecticut, United States Discovery Mood & Anxiety Program Full time
Job Summary

Discovery Mood & Anxiety Program is seeking a highly motivated and compassionate Mental Health Technician to join our team. As a Mental Health Technician, you will play a vital role in supporting patients through their treatment experience, ensuring their safety and well-being, and contributing to the overall success of our program.

Key Responsibilities
  • Orienting New Patients: Welcome new patients to our treatment program, explaining its requirements, intent, and routine, and ensuring they understand their role in the program.
  • Assessment and Monitoring: Complete necessary assessments within 24 hours of admission and monitor patients throughout their treatment experience, maintaining a safe and supportive environment.
  • Supporting Patients: Determine patients' special needs, communicate them to the treatment team, and assist patients in fulfilling those needs.
  • Facilitating Treatment Plans: Work with therapists to provide day-to-day support to patients, helping them engage in positive coping skills and facilitating treatment plan implementation.
  • Group Facilitation: Run and engage patients in therapeutic groups, such as coping skills, relapse prevention, and psychoeducation, for the expected length of time identified in the program schedule.
  • Documentation and Confidentiality: Document behaviors that occur in the milieu in a thorough and appropriate manner, maintaining the confidential nature of all patient and program-related activities.
  • Communication and Customer Service: Answer phone calls promptly and politely, transferring inquiries to the therapist, milieu manager, or program director as needed.
  • Environmental Maintenance: Maintain a clean environment by completing cleaning tasks on the shift worked and documenting.
Requirements

This is a full-time position working Friday-Monday, 3-11 p.m. We offer a dynamic and supportive work environment, and we encourage applicants who are passionate about providing exceptional care to individuals struggling with mental health issues.

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