Senior Operations Manager

1 week ago


Trenton, New Jersey, United States Tropicana Brands Group Full time
Job Title: Senior Operations Manager

Tropicana Brands Group is seeking an experienced Senior Operations Manager to lead our chilled Direct Store Delivery (DSD) warehouse operations across two critical sites: Whitestone, NY and Jersey City, NJ.

Key Responsibilities:
  • Manage union workforce operations to drive operational and commercial success.
  • Optimize logistics and maintain relationships with Independent Operators (IOs) to meet key performance indicators (KPIs).
  • Oversee daily operational needs, ensure labor efficiency, and maintain the seamless flow of products throughout the supply chain.
Additional Responsibilities:
  • Develop labor schedules and optimize workforce planning to meet weekly operational demands.
  • Conduct weekly and monthly performance reviews with shift managers, focusing on key operational metrics like labor costs, order accuracy, and delivery times.
  • Lead monthly facility and equipment audits to ensure maintenance standards are met and operational downtime is minimized.
  • Drive continuous improvement efforts to optimize labor efficiency, reduce costs, and improve service levels.
  • Provide coaching and development to shift managers and key personnel to enhance team performance and professional growth.
  • Manage the operational budget, reviewing costs regularly to ensure alignment with the company's financial targets.
Requirements:
  • Bachelor's degree in business, Supply Chain Management, Logistics, or a related field.
  • 7+ years of experience managing warehouse operations in a unionized environment.
  • Proven leadership in managing multi-site, high-volume distribution centers with a focus on operational KPIs.
  • Strong understanding of labor relations, particularly in union settings, and experience in managing HR-related matters.
  • Proficiency in warehouse management systems (WMS) and operational reporting tools.
  • Excellent organizational and critical thinking skills, with the ability to multitask in a demanding environment.
  • Effective communication and people skills to manage cross-functional relationships and external stakeholders like Independent Operators (IOs).
Preferred Qualifications:
  • Experience with operational planning in a Food and Beverage environment.
  • Strong knowledge of budget management and cost control in large-scale warehouse operations.
  • Leadership skills to coach and mentor teams, focusing on driving continuous improvement.
Benefits Overview:

Tropicana Brands Group offers a comprehensive benefits package, including medical, dental, vision, company-provided life, STD, and LTD insurance. You may also elect to participate in voluntary life, accident, hospital, and critical illness coverages.

Tropicana Brands Group makes employer matching contributions to your 401(k) account, contributing 100% of the first 3% and an additional 50% of the next 2% for a total of a 4% company contribution.



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