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Patient Flow Coordinator, Access Management

2 months ago

Louisville, Kentucky, United States UofL Health Full time

Position Overview:

We are currently seeking a dedicated Patient Flow Coordinator to join our dynamic team at UofL Health.

About UofL Health:

UofL Health is a comprehensive academic health system that encompasses a network of hospitals, medical centers, and numerous physician practice locations. Our team consists of over 12,000 healthcare professionals committed to delivering exceptional, patient-focused care.

Mission Statement:

Our mission is to enhance the health of the communities we serve through innovative and compassionate care.

Key Responsibilities:

  • Monitor and validate current patient census and staffing needs in collaboration with clinical teams using staffing software.
  • Prepare and present tentative staffing plans for review and approval by clinical contacts.
  • Conduct proactive recruitment outreach to core and contingent clinical staff as needed.
  • Implement escalation protocols for urgent staffing challenges.
  • Manage real-time data entry for staffing absence notifications.
  • Review final staffing schedules and provide insights to management and scheduling teams.
  • Report to leadership on scheduling effectiveness and address upcoming staffing issues.
  • Run regular reports to identify staffing gaps and ensure adherence to best practices.
  • Maintain confidentiality in accordance with organizational policies.
  • Uphold high professional and ethical standards in all activities.
  • Perform additional duties as assigned.

Qualifications:

  • High school diploma or GED required; some college education preferred.
  • Strong oral and written communication skills.
  • Proficient in Microsoft Excel, Word, and PowerPoint.
  • Experience in generating and interpreting reports.
  • Detail-oriented with the ability to foster positive relationships with colleagues and management.

Job Requirements:

  • Completion of electronic I-9 verification upon hire.
  • Only candidates whose qualifications align with our requirements will be contacted.
  • UofL Health is an Equal Opportunity Employer.
  • Current employees must adhere to internal transfer policies.