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Office Manager

2 months ago

Lanham, Maryland, United States James Allen Full time
About Our Agency

We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, and Life Insurance.

Job Summary

We are seeking a highly motivated and customer-focused Office Manager to join our team at James Allen - State Farm Agent. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer inquiries, and coordinating with other agency team members.

Responsibilities
  • Establish and maintain strong customer relationships through prompt, accurate, and friendly service.
  • Use a customer-focused, needs-based review process to educate customers about insurance options and provide personalized recommendations.
  • Utilize excellent communication skills to efficiently meet the needs of customers while promoting the development of our business.
  • Proactively identify and resolve customer issues in a timely and professional manner.
Qualifications
  • Dedicated to providing exceptional customer service and building strong relationships with customers.
  • Excellent communication and interpersonal skills to effectively interact with customers and team members.
  • Proactive problem-solving skills to identify and resolve customer issues.
Benefits
  • Hourly pay plus commission/bonus.
  • Growth potential and opportunities for advancement within the agency.
  • Paid time off (vacation and personal/sick days).
  • Health benefits.
  • Valuable career-building experience.

We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.