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Account Manager
2 months ago
**Position Overview**
Our agency, David Topolnicki - State Farm Agent, is seeking a highly motivated and results-driven professional to join our team as an Account Manager. As a key member of our team, you will play a crucial role in helping our business grow through value-based conversations and exceptional customer service.
**Responsibilities**
- Establish and maintain strong relationships with existing customers, providing them with personalized service and support as needed.
- Provide prompt, accurate, and friendly customer service, addressing inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Utilize a customer-focused, needs-based review process to educate customers about insurance options and provide recommendations tailored to their specific needs.
**Benefits**
- Competitive hourly pay plus commission/bonus structure
- Paid time off (vacation and personal/sick days)
- Opportunities for professional growth and development
**Requirements**
- Excellent interpersonal and communication skills, both written and verbal
- Strong organizational and problem-solving skills, with the ability to multitask and prioritize tasks effectively
- Ability to obtain a Property and Casualty license