HR Learning and Development Specialist
2 weeks ago
As a key member of the H Mart team, the HR Learning and Development Specialist will be responsible for designing and delivering training programs that enhance the skills and knowledge of employees across various departments. This role requires a strong understanding of adult learning principles, excellent communication skills, and the ability to work collaboratively with internal stakeholders.
Key Responsibilities
• Design and develop training programs using the ADDIE model, ensuring content is engaging, accessible, and aligned with business objectives.
• Collaborate with subject matter experts to create and update relevant learning materials, ensuring accuracy and applicability to the business.
• Develop and manage blended learning programs, integrating with the company's Learning Management System (LMS).
• Conduct in-person training sessions at H Mart locations, including stores and other relevant operations, and travel to various regions as needed.
• Identify and develop internal trainers, providing coaching and resources to strengthen their instructional abilities.
Requirements
• Bachelor's degree in Human Resources, Education, Business, or a related field.
• 3-5 years of experience in Learning and Development, preferably in retail or customer-facing environments.
• Familiarity with the ADDIE model and experience in program development, as well as using and managing LMS platforms.
• Strong interpersonal and communication skills, with the ability to train diverse groups of employees.
• Travel as needed is required to conduct training at various H Mart locations.
• Other language skills at a business proficiency (Korean, Chinese or Spanish) or another language is preferred.
Benefits
• Health, Dental & Vision insurance / EAP (Employee Assistance Program) per company policy
• 401 (k) Retirement Plan with up to 5% match per company policy
• Life Insurance and AD&D (Accidental death & Dismemberment) per company policy
• BTA Insurance (Business Travel Accident Coverage)
• Company provided lunch
• Paid-time off (PTO) and Paid Holidays per company policy
• Celebration & Condolence Benefits per company policy
• Employee Discount Program (5%)
• Holiday Gift certificates per company policy
• FSA (Flexible Spending Account) per company policy
• DCFSA (Dependent Child Care Spending Account) per company policy
• Work Hours: MON-FRI, 9:00am to 6:00pm
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