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HR - Learning & Development Specialist (Bilingual English/Korean)
4 weeks ago
As a Learning & Development Specialist at H Mart, you will be responsible for designing and delivering training programs that meet the needs of our employees. This includes developing workshops, training sessions, and blended learning programs that are optimized for our business operations.
Key Responsibilities:
- Develop training programs using the ADDIE model, ensuring content is accurate and applicable to our business.
- Work closely with internal subject matter experts to create and update relevant L&D programs.
- Manage blended learning programs integrated with our Learning Management System (LMS).
- Conduct in-person training sessions at H Mart locations, including traveling to various regions.
- Identify and develop internal trainers, providing coaching and resources to strengthen their instructional abilities.
Requirements:
- Bachelor's degree in Human Resources, Education, Business, or a related field.
- 3-5 years of experience in Learning and Development, preferably in retail or customer-facing environments.
- Familiarity with the ADDIE model and experience in program development and LMS platforms preferred.
- Strong interpersonal and communication skills, with the ability to train diverse groups of employees.
- Travel as needed to conduct training at various H Mart locations.
- Other language skills at a business proficiency (Korean, Chinese, or Spanish) or another language is preferred.
What We Offer:
- Health, Dental & Vision insurance / EAP (Employee Assistance Program) per company policy.
- 401(k) Retirement Plan with up to 5% match per company policy.
- Life Insurance and AD&D (Accidental death & Dismemberment) per company policy.
- BTA Insurance (Business Travel Accident Coverage).
- Company-provided lunch.
- PTO and Paid Holidays per company policy.
- Celebration & Condolence Benefits per company policy.
- Employee Discount Program (5%).
- Holiday Gift certificates per company policy.
- FSA (Flexible Spending Account) per company policy.
- DCFSA (Dependent Child Care Spending Account) per company policy.
Work Hours:
- Monday - Friday, 9:00am to 6:00pm.