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Customer Service Representative

2 months ago


Aurora, Colorado, United States Keller Williams Trilogy Full time
Receptionist Job Description

We are seeking a highly organized and customer-focused Receptionist to join our team at Keller Williams Trilogy. As the first point of contact for our business, you will play a vital role in ensuring a positive experience for our visitors, clients, and employees.

Key Responsibilities:
  • Greeting and Directing Visitors: Welcome guests, clients, and colleagues, and provide them with necessary directions or information.
  • Security and Sign-in Protocol: Ensure the security of our building by having visitors follow necessary sign-in procedures.
  • Scheduling and Calendar Management: Make appointments for employees and maintain an up-to-date and accurate calendar.
  • Administrative Support: Perform various administrative tasks, such as data entry, paperwork, photocopying, and other duties as needed.
  • Communication: Answer phone calls and emails, and communicate relevant information to the appropriate parties.
Requirements:
  • Computer Skills: Proficient in computer software and Microsoft Office.
  • Education: High school diploma, G.E.D., or equivalent.
  • Interpersonal and Time Management Skills: Display impeccable interpersonal, time management, organizational, and customer service skills.
  • Telephone Experience: Has experience answering telephone calls and resolving stressful situations.