Guest Service Representative

2 days ago


South Lake Tahoe, California, United States Marriott Vacations Worldwide Full time
Job Title: Guest Services Agent

The estimated annual salary for this position is $44,708.00 based on a 20 hour workweek and an hourly rate of $21.65.

 

About the Role

This is an exciting opportunity to join our team as a Guest Services Agent, where you will play a key part in delivering exceptional service and creating memorable experiences for our Owners/guests.

 

Key Responsibilities:
  • Provide exceptional service to Owners/guests, responding positively to their questions, concerns, and requests
  • Identify and explain room features to guests, ensuring they have a clear understanding of our property's amenities and services
  • Work collaboratively with other departments to resolve any guest issues or concerns

 

Benefits
  • Competitive Pay
  • Medical/Dental/Vision/401K opportunities
  • Travel discounts
  • Credit Union Membership
  • Tuition Reimbursement
  • Professional Counseling & Family Support
  • Growth and Development Opportunities

 

Requirements:
  • Available to work various shifts, holidays, and both weekend days
  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time
  • Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance


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