Customer Experience Ambassador

3 days ago


Grand Rapids, Michigan, United States T-Mobile Full time
Job Title: Customer Experience Ambassador">

T-Mobile is seeking a highly skilled CUSTOMER EXPERIENCE AMBASSADOR to join our retail team. As a key member of our store staff, you will be responsible for providing outstanding customer service, promoting T-Mobile products and services, and driving sales growth in a fast-paced retail environment.

">Job Responsibilities">

Your key responsibilities will include:

  • ">
  • Providing exceptional customer service and support">
  • Promoting T-Mobile products and services">
  • Driving sales growth through upselling and cross-selling opportunities">
  • Building strong relationships with customers and colleagues">
  • Continuously learning and improving your skills and knowledge">
">Requirements">

To succeed in this role, you must have:

  • ">
  • A high school diploma or equivalent">
  • At least 30 days of experience as a T-Mobile Mobile Associate">
  • Six months of customer service and/or sales experience, preferably in a retail environment">
  • Excellent communication and interpersonal skills">
  • A passion for delivering exceptional customer experiences">
">Why Work at T-Mobile?">

We offer a competitive salary of $16.50 per hour, as well as a comprehensive benefits package that includes:

  • ">
  • A generous incentive pay program">
  • Opportunities for career advancement and professional growth">
  • A comprehensive range of medical, dental, and vision insurance options">
  • A flexible spending account and 401(k) plan">
  • Employee stock grants and purchase plans">
  • Paid time off and holidays">
  • Access to exclusive employee discounts and perks">
">

We're committed to creating a workplace that's inclusive, supportive, and empowering for all employees. If you're passionate about delivering exceptional customer experiences and driving business growth, we want to hear from you



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