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Orthodontic Patient Liaison

2 months ago


Worcester, Massachusetts, United States Simply Dental Management Full time
Position Overview:
Simply Dental Management is seeking a dedicated and enthusiastic Patient Coordinator to join our orthodontic team.

The ideal candidate will possess bilingual skills in Spanish and excel in a dynamic, collaborative environment while managing multiple responsibilities.

Key Responsibilities:
  • Deliver exceptional customer service with a welcoming demeanor.
  • Manage patient check-in and check-out processes efficiently.
  • Schedule patient appointments with precision.
  • Respond to phone inquiries with a positive attitude.
  • Organize and handle incoming and outgoing mail for the office.
  • Assist patients with billing inquiries and processing.
  • Maintain organized filing of all clinic-related paperwork.
  • Support the clinic in patient seating and flow coordination.
  • Ensure the reception area remains tidy and professional at all times.
  • Verify and check patient insurance details accurately.
  • Participate in marketing initiatives and other responsibilities as directed by management.
Qualifications:
We are looking for someone who is not only skilled but also passionate about providing top-notch service in the orthodontic field. If you thrive in a supportive and fast-paced environment, we encourage you to consider this opportunity.