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Client Relations and Administrative Support Specialist

2 months ago

Anoka, Minnesota, United States Award Staffing Full time
About the Role:

Position: Customer Service/Office Support Team Member

Compensation: $22/Hour

Work Schedule: 1st Shift, Monday to Friday, 8 AM - 5 PM

Key Responsibilities:
  1. Respond to customer inquiries via phone regarding product availability, assist in tracking delayed or misdirected orders, clarify return policies, and handle other related customer service issues. Direct calls to appropriate departments or personnel when necessary.
  2. Conduct various filing activities, including matching purchase orders with vendor invoices and other receiving documents.
  3. Analyze and compare purchase orders with vendor invoices to identify and rectify discrepancies in pricing, quantity, or related matters.
  4. Prepare and submit claims for product discrepancies, including shortages and damages.
  5. Assist warehouse staff with the return of products due to shipping errors.
  6. Perform additional tasks as assigned by the Office Manager.
  7. Maintain regular attendance and punctuality.
Desired Qualifications:
  1. Previous experience in an office environment is preferred.
  2. High school diploma or GED is required.
  3. Proficiency in personal computers, the Internet, Microsoft Outlook, Word, and Excel.
  4. Ability to work independently, manage multiple tasks, and meet deadlines.
  5. Effective verbal and written communication skills with customers and colleagues.
Physical Requirements:
  1. Ability to use computers and phones for extended periods.
  2. Capability to stand for long durations.
  3. Ability to sit in an office setting for extended periods.
What Makes This Role Rewarding:

This position offers the opportunity to witness tangible results from your efforts on a daily basis. Your contributions will be visible, showcasing the impact of your hard work.

Company Benefits:
  1. Monday to Friday work schedule
  2. Office environment
  3. Opportunities for career advancement
  4. Professional development initiatives
  5. Casual Fridays
  6. A supportive team atmosphere
  7. Company-sponsored social events
Company Overview:

Award Staffing is a recognized local staffing agency known for its exceptional talent and positive impact on workplaces. Our mission is to connect individuals with meaningful employment opportunities that inspire and empower. We partner with various companies across different industries to find positions that align with your skills and experience.

We are committed to providing excellent customer service and guiding you through your job search journey. Our focus is on creating a fulfilling work experience that aligns with your values.

Equal Opportunity Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Award Staffing Inc. is a Drug-Free Workplace and an EEO Employer.