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Key Client Support Specialist

1 month ago

Anoka, Minnesota, United States Franklin Professionals Full time

We are seeking a highly organized and dynamic administrative support professional to join our team at Franklin Professionals. As a Key Client Support Representative, you will play a crucial role in ensuring efficient and high-quality service to our customers on a global scale.

Key Responsibilities:
  • Scheduling of service activities with customers and through global offices
  • Responding to customer inquiries, requests, and additional needs
  • Database updating
  • Assisting in client invoicing
  • Client collection activities
  • Proactively identifying client needs
  • Coordination of all activities associated with clients
Requirements:
  • 5-6 years of related Client Management/Program Management experience
  • Knowledge of Microsoft Office, specifically MS Excel
  • Excellent administrative and communication skills
  • Personable and enjoy working with people
  • Ability to work well as a team member as well as individually
  • Strong problem-solving abilities
  • Desire to learn and expand contributions
  • Naturally attentive to continuous improvement
What We Offer:

We offer a comprehensive benefits package and competitive compensation. Our team is currently working remotely, but must reside in EST. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.