Client Support Specialist

1 day ago


Anoka, Minnesota, United States Franklin Professionals Full time
Job Title: Client Support Representative

Franklin Professionals is seeking a highly organized and detail-oriented Client Support Representative to join our team. As a key member of our global service team, you will play a critical role in ensuring efficient and high-quality service delivery to our customers.

Key Responsibilities:
  • Schedule service activities with customers and global offices
  • Respond to customer inquiries, requests, and additional needs
  • Update databases and assist with client invoicing
  • Coordinate client collection activities and proactively identify client needs
Requirements:
  • 5-6 years of related Client Management/Program Management experience
  • Knowledge of Microsoft Office, specifically MS Excel
  • Excellent administrative and communication skills
  • Ability to work well as a team member and individually
  • Strong problem-solving abilities and desire to learn and expand contributions
What We Offer:

We offer a comprehensive benefits package and competitive compensation. Our team is currently working remotely, but must reside in EST. If you are experienced in supporting a team, love working with people, and have the desire to grow professionally, we encourage you to apply today.



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