Marketing Coordinator

2 weeks ago


Lewiston, Michigan, United States AICA Orthopedics Full time
Marketing Coordinator Job Description

AICA Orthopedics is seeking a highly skilled Marketing Coordinator to join our team. As a Marketing Coordinator, you will play a crucial role in the successful communication between outside sales representatives, attorneys, and clinics.

Key Responsibilities:
  • Develop and implement effective communication methods between outside sales and call center teams.
  • Identify and assess future and current protocols for scheduling outside leads.
  • Collaborate with the training and compliance lead to ensure proper scheduling protocols are in place.
  • Serve as the liaison between all parties in the sales process.
Expected Outcomes:
  • Successful scheduling of outside sales referrals.
  • Professional communication with attorneys.
  • Successful relationships with attorneys.
  • Reduced referral source complaints.
  • Reduced referral source departures.
  • Tracking of referrals in and out per referral source.
  • Mastery of Case manager, NextGen, Salesforce, and other relevant tools.
  • Monitoring and management of internet reputation management.
  • Leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Organizational and time management skills.
  • Passion and professionalism.
  • Success-driven and metrics-focused approach.
  • Smart and efficient work habits.
  • Positive attitude.
Metrics for Success:
  • Active attorney partners.
  • Referred patient to scheduled patient conversion.
  • Scheduled patient to active patient conversion.
Requirements:
  • Minimum Education Level: Bachelor's degree or equivalent with relevant experience.
  • Experience: 3+ years of experience in management or a related field.
  • Preferred: Ability to multitask under time pressure.
Work Environment:
  • Salaried position.
  • Expectations of hours: 40-50+ hours per week; extended work hours from time to time to meet deadlines.
Physical and Psychological Demands:
  • Extended periods of sitting at a computer.
  • Occasional lifting/moving of supplies and inventory.
  • Ability to assist with large deliveries and moving large boxes.
  • Periods of computer-focused administrative work.
  • Able to cope with high-stress situations.


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