Senior Advisory Solutions Consultant

2 weeks ago

San Diego, California, United States Servicenow Full time
Company Overview

At ServiceNow, we empower organizations with technology that enhances operational efficiency and fosters innovation. Our dynamic team is dedicated to making a significant impact in the world, driven by a culture of curiosity and creativity. We believe that your best contributions arise when you are at your best, and we strive to create an environment that nurtures your unique skills and aspirations. Together, we envision a future filled with possibilities, and it begins with your involvement.

With a robust client base of over 7,700 customers, including a majority of the Fortune 500, we take pride in being recognized among the FORTUNE 100 Best Companies to Work For and the World's Most Admired Companies.

Role Overview

As a key member of our Solution Consulting division, you will play a pivotal role in driving our success by supporting sales initiatives for [Employee Experience, Customer Workflow, ITX] solutions. You will be instrumental in generating revenue for our offerings, collaborating closely with Sales, Product Management, and executive leadership. This position requires a hands-on technical consultant capable of delivering solutions and effectively positioning them throughout the sales process.

Key Responsibilities:

  • Act as a technical and domain expert within a client-facing sales team, targeting customers across diverse industry sectors.
  • Facilitate discovery workshops to identify client challenges and provide tailored product demonstrations that align with their needs.
  • Build and nurture relationships with client partners.
  • Lead strategic initiatives in key accounts, including customer journey sessions to establish roadmaps and outcome agreements.
  • Offer insights to product management regarding enhancements that can meet customer demands and deliver added value.
  • Share best practices and reusable resources with fellow Solution Consultants to improve team efficiency and quality.
  • Stay informed on competitive landscape and market differentiation.
  • Participate in marketing activities such as executive briefings, conferences, user groups, and trade shows.
Qualifications

Successful candidates will possess:

  • A minimum of 10 years of experience in pre-sales solution consulting or sales engineering.
  • Expertise in the ServiceNow platform or a strong technical background in cloud software solutions.
  • Experience collaborating effectively with product management, marketing, partners, and professional services.
  • Strong territory management skills, including pipeline development and collaboration with Sales counterparts to ensure execution excellence.
  • Willingness to travel as needed.
Additional Information

ServiceNow is committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.

At ServiceNow, we prioritize flexibility and trust in our distributed work environment.

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