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Advisory Solution Consultant Non-Profit

2 months ago


San Diego, California, United States ServiceNow Full time
Job Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

We serve approximately 85% of the Fortune 500, and we're proud to be one of the world's most admired companies. Our customers trust us to help them achieve their goals, and we're committed to creating an inclusive environment where all voices are heard, valued, and respected.

Key Responsibilities
  • Support product sales as a technical and domain expert pursuing customers and prospects across the nonprofit industry.
  • Lead discovery workshops to determine customer challenges and give product demonstrations to align our solution with customer needs.
  • Guide strategic programs in top accounts, including customer journey sessions for roadmap and outcome agreement.
  • Support marketing events, including executive briefings, conferences, user groups, and trade shows.
  • Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team.
  • Provide feedback to product management about product enhancements that can address customer needs and provide additional value.
  • Stay current on competitive analysis and market differentiation.
Requirements
  • 7+ years of pre-sales solution consulting or sales engineering experience in enterprise software within the nonprofit industry.
  • Experience selling into the nonprofit industry is required.
  • Proficiency with the ServiceNow platform or technical expertise with cloud software solutions.
  • Energy, drive, compassion, and an engaging personality, while being humble.
  • Experience working collaboratively with product management, product marketing, partners, and professional services.
  • Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence.
  • Travel, as necessary.
What We Offer

We offer a competitive compensation package, including a base pay of $126,375 to $208,425, plus equity (when applicable), variable/incentive compensation, and benefits. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan, and family leave programs.

We are an equal employment opportunity employer and welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.