Front Desk Agent

1 week ago


Los Angeles, California, United States Freehand Full time
About Freehand Los Angeles

Located in the heart of downtown Los Angeles, our hotel is a unique blend of modern design and historic charm. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a seamless stay.

Job Summary

We are seeking a highly organized and customer-focused Front Desk Agent to join our team. The successful candidate will be responsible for managing the front desk operations, handling guest inquiries, and providing exceptional customer service. If you have a passion for delivering outstanding service and are looking for a challenging and rewarding role, we encourage you to apply.

Responsibilities
  • Manage the front desk operations, including check-in, check-out, and guest services
  • Provide exceptional customer service to guests, responding to their inquiries and resolving any issues in a timely and professional manner
  • Process guest payments, handle cash and credit transactions, and maintain accurate records
  • Collaborate with the hotel team to ensure seamless operations and excellent guest experience
  • Stay up-to-date with hotel policies, procedures, and services to provide accurate information to guests
Requirements
  • High school diploma or equivalent required
  • Previous experience in a front desk or customer service role preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic math skills and accuracy with handling cash and credit transactions
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • A free meal on your shift
  • A 401(k) plan with company match

  • Front Desk Agent

    1 week ago


    Los Angeles, California, United States The Hollywood Roosevelt Full time

    Job Title: Front Desk AgentThe Hollywood Roosevelt is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless check-in and check-out experience.Key Responsibilities:Check...

  • Front Desk Agent

    4 days ago


    Los Angeles, California, United States Highgate Hotels Full time

    Job Title: Front Desk AgentHighgate Hotels is seeking a skilled and friendly Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, handling room reservations, and ensuring a smooth and efficient check-in and check-out process.Key...

  • Front Desk Agent

    1 week ago


    Los Angeles, California, United States Soho House & Co. Full time

    Job Title: Overnight Front Desk AgentJob Summary:We are seeking a highly skilled and experienced Overnight Front Desk Agent to join our team at Soho House & Co. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members and guests, ensuring a seamless and memorable experience.Key...


  • Los Angeles, California, United States Azul Hospitality Full time

    Job SummaryWe are seeking a highly skilled and experienced Lead Front Desk Agent to join our team at Azul Hospitality. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless guest experience.Key ResponsibilitiesProvide exceptional customer service to...


  • Los Angeles, California, United States Sonder Holdings, Inc. Full time

    About SonderSonder is a hospitality company that offers a unique and personalized experience for its guests. We are committed to providing exceptional service and creating a welcoming environment for all our guests.The OpportunityWe are seeking a highly motivated and customer-focused Front Desk Hospitality Agent to join our team. As a Front Desk Hospitality...

  • Front Desk Agent

    2 weeks ago


    Los Angeles, California, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Marriott International Inc. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable experience for all who visit our hotel.Key ResponsibilitiesProcess all...

  • Front Desk Agent

    11 hours ago


    Los Angeles, California, United States Freehand Full time

    About Freehand Los AngelesLocated in the heart of downtown Los Angeles, our hotel is a unique blend of modern design and historic charm. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a seamless stay.Job SummaryWe are seeking a highly organized and customer-focused Front Desk...


  • Los Angeles, California, United States Sonder Holdings, Inc. Full time

    About the RoleSonder Holdings, Inc. is seeking a highly skilled and customer-focused Front Desk Hospitality Agent to join our team. As the face of our company, you will be responsible for delivering exceptional guest experiences and ensuring that our properties meet the highest standards of hospitality.Key ResponsibilitiesGuest Service: Provide personalized...


  • Los Angeles, California, United States Sonder Holdings, Inc. Full time

    About SonderSonder is a hospitality company that is revolutionizing the way people stay. We offer a unique and personalized experience for our guests, with a focus on exceptional service and attention to detail.The OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Hospitality Agent. As a key member...


  • Los Angeles, California, United States IHG Full time

    Job Title: Front Desk AgentAt IHG Hotels & Resorts, we are seeking a skilled and friendly Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.Key Responsibilities:Check guests in and out, handling room assignments and key...


  • Los Angeles, California, United States Highgate Hotels Full time

    Job Title: Front Desk AgentJob Summary:The Front Desk Agent is responsible for providing exceptional customer service to guests, ensuring a seamless and memorable experience during their stay. This role requires a high level of attention to detail, effective communication skills, and the ability to multitask in a fast-paced environment.Key...

  • Front Desk Agent

    1 week ago


    Los Angeles, California, United States AccorHotel Full time

    Job DescriptionAs a Front Desk Agent at AccorHotel, you will play a key role in delivering exceptional guest experiences. Your primary responsibility will be to greet and assist guests, respond to their inquiries, and resolve any issues that may arise during their stay.Key Responsibilities:Provide warm and welcoming service to guests, ensuring their needs...


  • Los Angeles, California, United States Journal Hotels Full time

    Job Title: Front Desk AgentAt Journal Hotels, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team.Job Summary:The Front Desk Agent is responsible for providing exceptional customer service to our guests, ensuring a seamless check-in and check-out experience. This role requires a strong attention to detail, excellent...


  • Los Angeles, California, United States Sonder Holdings, Inc. Full time

    About SonderSonder is a hospitality company that offers a unique and personalized experience for its guests. We are committed to providing exceptional service and creating a welcoming environment for all.The RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Hospitality Agent. As a key member of our front...


  • Los Angeles, California, United States Highgate Hotels Full time

    Job Title: Front Desk AgentHighgate Hotels is seeking a skilled and friendly Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience during their stay.Key Responsibilities:Answer guest inquiries regarding hotel services, amenities,...


  • Los Angeles, California, United States Sonder Holdings, Inc. Full time

    The OpportunityWe are seeking a skilled and enthusiastic Front Desk Hospitality Agent to join our team at Sonder Holdings, Inc. As the face of our company, you will be responsible for delivering exceptional guest experiences and ensuring that our properties meet the highest standards of hospitality.Key Responsibilities:Provide exceptional guest service,...


  • Los Angeles, California, United States Sonder Holdings, Inc. Full time

    The OpportunityWe are seeking a skilled and enthusiastic Front Desk Hospitality Agent to join our team at Sonder Holdings, Inc. As the face of our company, you will be responsible for delivering exceptional guest experiences and ensuring that our properties meet the highest standards of hospitality.Key Responsibilities:Provide exceptional guest service and...


  • Los Angeles, California, United States Azul Hospitality Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Azul Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and enjoyable stay.Key ResponsibilitiesGuest Registration and Check-out: Process...


  • Los Angeles, California, United States Journal Hotels Full time

    Job Title: Front Desk AgentAt Journal Hotels, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team.Job Summary:The Front Desk Agent is responsible for providing exceptional customer service to our guests, ensuring a seamless check-in and check-out experience, and maintaining a high level of accuracy in all transactions.Key...


  • Los Angeles, California, United States Four Points LAX Full time

    Job Title: Front Desk AgentJob Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Four Points LAX. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.Key Responsibilities:Provide attentive and courteous...